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Customer Success Manager

Naya Shipping
Posted 2h ago
RemoteRemote Full-time 2–5 years 8-14 LPA

Customer Success Manager role at Naya Shipping (8-14 LPA, remote, Kochi).

About the role

Naya Shipping is hiring a Customer Success Manager. Join a growing Indian team building real products for Indian customers.

Key responsibilities

  • Own customer success manager responsibilities end-to-end.
  • Collaborate across teams to deliver high-quality work on schedule.
  • Continuously improve processes, tooling, and team practices.

Requirements

  • 2-5 years of relevant experience.
  • Strong hands-on skills in Communication, CRM, Stakeholder Management.
  • Clear communication and ownership mindset.

What we offer

  • 8-14 LPA compensation.
  • Health insurance for you and family.
  • Annual learning budget and a strong team to grow with.

Skills

CRMCommunicationStakeholder Management
Customer Success Manager · Naya Shipping · JobsQueen | JobsQueen