WMS Support Engineer – HighJump L1/L2
The employer is seeking a WMS Support Engineer with HighJump expertise to handle L1 and L2 support for warehouse management system operations based in Kochi, Kerala.
About the role
The employer is looking for an experienced WMS Support Engineer specialising in HighJump Warehouse Management System (WMS) to join their team in Kochi, Kerala. The role focuses on delivering first- and second-level technical support for WMS-related issues across client environments.
In this position, the successful candidate will be responsible for L1 and L2 support activities, including troubleshooting, incident management, and resolution of issues related to the HighJump WMS platform. The role requires a strong understanding of warehouse management processes and the ability to diagnose and resolve system problems efficiently.
- Provide L1 and L2 support for HighJump WMS
- Troubleshoot and resolve warehouse management system incidents
- Coordinate with internal teams and clients to ensure timely issue resolution
- Document support activities and maintain accurate records of incidents and resolutions
This is an opportunity for a technically skilled professional with hands-on HighJump WMS experience to contribute to a dynamic support function within a technology-focused organisation based in Kochi, Kerala, India.