WMS Support Engineer – HighJump L1/L2
The employer is seeking a WMS Support Engineer with HighJump expertise to provide L1 and L2 support. This role is based in Kochi, Kerala, India.
About the role
The employer is looking for a skilled WMS Support Engineer specialising in HighJump Warehouse Management System (WMS) to join their team in Kochi, Kerala. The successful candidate will be responsible for delivering Level 1 and Level 2 technical support for WMS operations.
In this role, the engineer will handle incident management, troubleshoot system issues, and ensure the smooth functioning of warehouse management processes for clients. Strong analytical and problem-solving skills are essential to diagnose and resolve issues in a timely manner.
- Provide L1 and L2 support for HighJump WMS
- Troubleshoot and resolve warehouse management system incidents
- Collaborate with internal teams and clients to ensure service continuity
- Document issues, resolutions, and support processes
Candidates with hands-on experience in HighJump WMS and a background in supply chain or logistics technology support are encouraged to apply for this position based in Kochi, Kerala, India.