WFM Planner
TaskUs is looking for a WFM Planner based in Sahibzada Ajit Singh Nagar, Punjab. This role sits within the Workforce Management function and supports operational planning and scheduling activities.
About the role
TaskUs is seeking a WFM Planner to join its team in Sahibzada Ajit Singh Nagar, Punjab. The role is part of the Workforce Management (WFM) practice and is central to ensuring that staffing and scheduling align with business demand.
The WFM Planner will be responsible for forecasting, capacity planning, and scheduling to help the organisation maintain optimal workforce levels. The position requires analytical thinking and a solid understanding of workforce management principles within a contact centre or business process outsourcing environment.
Candidates interested in this opportunity should have relevant experience in workforce planning or a related field. Strong proficiency with WFM tools and data analysis is expected, along with the ability to communicate insights clearly to operational and leadership teams.