WFM Planner
TaskUs is hiring a WFM Planner based in Sahibzada Ajit Singh Nagar, Punjab. This role sits within the Workforce Management function and supports operational planning and scheduling activities.
About the role
TaskUs is looking for a WFM Planner to join its team in Sahibzada Ajit Singh Nagar, Punjab. The Workforce Management Planner plays a key role in ensuring staffing levels align with business demand, contributing to smooth day-to-day operations across the organisation.
The ideal candidate will bring experience in workforce planning, forecasting, and scheduling within a fast-paced environment. Strong analytical thinking and attention to detail are essential for success in this position.
Key responsibilities may include:
- Developing and maintaining workforce forecasts and staffing schedules
- Monitoring real-time adherence and making adjustments as needed
- Collaborating with operations teams to optimise headcount utilisation
- Generating reports and insights to support management decision-making
This is an opportunity to be part of a globally recognised business process outsourcing company known for its people-first culture and commitment to delivering exceptional client outcomes.