WFM Planner
TaskUs is hiring a WFM Planner based in Sahibzada Ajit Singh Nagar, Punjab. This role focuses on workforce management planning within a dynamic BPO environment.
About the role
TaskUs is seeking a WFM Planner to join its team in Sahibzada Ajit Singh Nagar, Punjab. This position sits within the Workforce Management function and plays a key role in ensuring optimal staffing and operational efficiency.
The WFM Planner will be responsible for forecasting, scheduling, and capacity planning to support business needs. The role requires a strong analytical mindset and the ability to work collaboratively across teams to meet service level targets.
- Workforce forecasting and scheduling
- Capacity planning and analysis
- Collaboration with operations teams to align staffing with demand
- Monitoring and reporting on workforce metrics
This is an opportunity to be part of a globally recognized outsourcing company known for its people-first culture. Candidates with relevant WFM experience in a BPO or similar environment are encouraged to apply.