WFM Planner
TaskUs is hiring a WFM Planner based in Sahibzada Ajit Singh Nagar, Punjab. This role focuses on workforce management planning within a dynamic BPO environment.
About the role
TaskUs is looking for a WFM Planner to join its team in Sahibzada Ajit Singh Nagar, Punjab. The selected candidate will be responsible for supporting workforce management functions, ensuring optimal staffing levels and operational efficiency across the organisation.
The WFM Planner will work closely with operations and scheduling teams to forecast workload, plan capacity, and help maintain service level targets. Attention to detail, analytical thinking, and a strong understanding of workforce planning principles are essential for success in this role.
- Role: WFM Planner
- Industry: Business Process Outsourcing (BPO)
- Location: Sahibzada Ajit Singh Nagar, Punjab, India
Candidates with relevant experience in workforce management, scheduling, or capacity planning within a BPO or contact centre environment are encouraged to apply.