US Payroll Tier 3 Specialist
The employer is seeking an experienced US Payroll Tier 3 Specialist based in Kochi, Kerala, India, to handle advanced payroll operations and support for US-based clients.
About the role
The employer is hiring a US Payroll Tier 3 Specialist to join their team in Kochi, Kerala, India. This role is suited for professionals with deep expertise in US payroll processing and the ability to resolve complex payroll issues at an advanced support level.
As a Tier 3 specialist, the selected candidate will be expected to manage escalated payroll queries, ensure compliance with US payroll regulations, and provide high-quality resolution support that goes beyond standard first- and second-line assistance.
- Handle escalated and complex US payroll issues
- Ensure accuracy and compliance with applicable US payroll laws and regulations
- Collaborate with cross-functional teams to resolve payroll discrepancies
- Support continuous improvement of payroll processes and documentation
This is an opportunity for a detail-oriented payroll professional to contribute to a specialised team operating out of Kochi, Kerala, working on US payroll functions in a structured and process-driven environment.