Transportation Representative – Executive Customer Relations
Amazon is hiring a Transportation Representative for its Executive Customer Relations team in India, handling escalated customer concerns related to transportation and logistics operations.
About the role
This role is part of Amazon's Executive Customer Relations team, which manages high-priority and escalated customer issues tied to transportation and delivery operations across India.
The selected candidate will serve as a key point of contact for resolving complex transportation-related customer concerns, coordinating with internal teams to ensure timely and satisfactory outcomes.
- Role: Transportation Representative
- Team: Executive Customer Relations
- Function: Transportation and logistics customer escalation management
This is an opportunity to join one of the world's largest e-commerce and logistics organisations and contribute directly to improving the customer experience at a senior escalation level.