Transportation Representative, Executive Customer Relations
Amazon is hiring a Transportation Representative for its Executive Customer Relations team in India, focused on resolving high-priority transportation issues for top-tier customers.
About the role
This role sits within Amazon's Executive Customer Relations team and is focused on managing and resolving complex transportation-related concerns escalated by executive-level or high-priority customers.
The selected candidate will be responsible for investigating transportation issues, coordinating with relevant internal teams, and delivering timely, accurate resolutions while maintaining a high standard of customer communication.
- Role: Transportation Representative
- Team: Executive Customer Relations
- Function: Handling escalated transportation queries and complaints from priority customers
- Coordination: Working cross-functionally with logistics, operations, and customer service teams
This is an opportunity to be part of one of the world's largest e-commerce and logistics networks, contributing directly to the experience of Amazon's most valued customers in India.