Transportation Representative – Executive Customer Relations
Amazon is hiring a Transportation Representative for its Executive Customer Relations team in India, focusing on resolving high-priority transportation-related customer concerns.
About the role
This role sits within Amazon's Executive Customer Relations team, where the Transportation Representative will handle escalated customer issues tied to transportation and delivery operations across India.
The position requires a candidate who can investigate complex cases, coordinate with internal logistics and transportation teams, and communicate resolutions clearly to senior stakeholders and customers.
- Role: Transportation Representative – Executive Customer Relations
- Function: Resolving escalated, high-priority transportation and delivery concerns
- Team: Executive Customer Relations, Amazon India
Candidates with a background in logistics, customer relations, or transportation operations are encouraged to apply. Strong communication, analytical thinking, and the ability to manage multiple escalations simultaneously are key expectations for this position.