Transportation Representative – Executive Customer Relations
Amazon is hiring a Transportation Representative for its Executive Customer Relations team in India, focusing on resolving high-priority transportation and delivery concerns for customers.
About the role
This role sits within Amazon's Executive Customer Relations team and is focused on managing and resolving complex, escalated transportation and delivery issues on behalf of customers in India.
The selected candidate will serve as a point of contact for high-priority customer concerns related to transportation, working cross-functionally with logistics and operations teams to ensure timely and satisfactory resolutions.
- Role: Transportation Representative
- Team: Executive Customer Relations
- Function: Handling escalated transportation and delivery queries
- Work Location: India
Candidates with a background in customer relations, logistics coordination, or transportation operations and a demonstrated ability to manage sensitive customer escalations are encouraged to apply.