Tier 1/2 Community Moderator
The employer is hiring a Tier 1/2 Community Moderator based in Hyderabad, Telangana. This role involves moderating online community spaces across multiple support tiers.
About the role
The employer is seeking a Tier 1/2 Community Moderator to join their team in Hyderabad, Telangana. This position is responsible for managing and moderating online community platforms, handling user interactions across both first and second-tier support levels.
The role requires the ability to monitor community activity, enforce community guidelines, and escalate issues appropriately between tiers. The successful candidate will serve as a key point of contact for community members, ensuring a safe and constructive environment.
This is an on-site opportunity based in Hyderabad, Telangana, suited to candidates with prior experience in community management or online moderation at varying levels of complexity and escalation.