Tier 1/2 Community Moderator
The employer is hiring a Tier 1/2 Community Moderator based in Hyderabad, Telangana. This role involves moderating online community spaces across support tiers to maintain a safe and engaging environment.
About the role
The employer is looking for a Tier 1/2 Community Moderator to join their team in Hyderabad, Telangana. This position is responsible for monitoring and moderating online community platforms, ensuring that community guidelines are upheld and that members have a positive experience.
The role spans both Tier 1 and Tier 2 moderation responsibilities, meaning the selected candidate will handle frontline content review as well as escalated or more complex moderation cases that require deeper judgment and action.
Key responsibilities may include:
- Reviewing and moderating user-generated content in line with community standards
- Responding to and resolving community reports and escalations
- Identifying patterns of policy violations and taking appropriate action
- Collaborating with internal teams to improve moderation processes
This is an on-site opportunity based in Hyderabad, Telangana, suited to individuals with a strong sense of judgment, attention to detail, and a commitment to fostering healthy online communities.