Tier 1/2 Community Moderator
The employer is hiring a Tier 1/2 Community Moderator based in Hyderabad, Telangana. This role involves moderating online communities across support tiers to maintain a safe and engaging environment.
About the role
The employer is seeking a Tier 1/2 Community Moderator to join their team in Hyderabad, Telangana. This position is responsible for monitoring and moderating online community spaces, ensuring that interactions remain respectful, policy-compliant, and constructive.
The role spans both Tier 1 and Tier 2 moderation responsibilities, meaning the selected candidate will handle frontline content review as well as more complex escalations that require deeper judgment and contextual assessment.
- Monitor community platforms and review user-generated content for policy adherence
- Handle escalated moderation cases at the Tier 2 level with sound judgment
- Enforce community guidelines consistently and fairly
- Collaborate with internal teams to flag trends and provide feedback on community health
This is an on-site opportunity based in Hyderabad, Telangana, suited to candidates with prior experience in content moderation or community management who are comfortable working across multiple tiers of support.