Tier 1/2 Community Moderator
The employer is hiring a Tier 1/2 Community Moderator based in Hyderabad, Telangana. This role involves moderating online communities across support tiers to maintain safe and engaging digital environments.
About the role
The employer is looking for a Tier 1/2 Community Moderator to join their team in Hyderabad, Telangana. This position is suited for individuals with a keen eye for community standards and a commitment to fostering positive online interactions.
In this role, the selected candidate will be responsible for moderating user-generated content and community interactions at both Tier 1 and Tier 2 levels. This includes reviewing flagged content, enforcing community guidelines, and escalating complex issues as required.
- Monitor and moderate community platforms across Tier 1 and Tier 2 queues
- Review and action flagged content in line with established community guidelines
- Escalate issues that require higher-level review or intervention
- Maintain accurate records of moderation actions and outcomes
This is an on-site opportunity based in Hyderabad, Telangana, ideal for candidates who are detail-oriented, composed under pressure, and passionate about maintaining healthy online communities.