Tier 1/2 Community Moderator
The employer is hiring a Tier 1/2 Community Moderator based in Hyderabad, Telangana. This role involves moderating online communities across support tiers to maintain a safe and engaging environment.
About the role
The employer is seeking a Tier 1/2 Community Moderator to join their team in Hyderabad, Telangana. This position is responsible for monitoring and moderating online community spaces, ensuring that interactions remain respectful, on-topic, and aligned with community guidelines.
The role spans both Tier 1 and Tier 2 moderation responsibilities, meaning the selected candidate will handle frontline content review as well as more complex escalations that require deeper judgment and contextual assessment.
- Monitor community platforms and enforce community standards consistently
- Review and action user-reported content at Tier 1 and Tier 2 levels
- Escalate issues that fall outside defined moderation guidelines when necessary
- Maintain accurate records of moderation actions and outcomes
This is an on-site opportunity based in Hyderabad, Telangana, suited to candidates with a strong eye for detail, sound judgment, and a genuine interest in fostering healthy online communities.