Tier 1/2 Community Moderator
An opportunity to join a community moderation team at the Tier 1 or Tier 2 level, handling content review and community management responsibilities in a professional environment.
About the role
This role is open for a Tier 1/2 Community Moderator based in Hyderabad, Telangana. The position involves moderating online community spaces, ensuring content adheres to established guidelines, and maintaining a safe and respectful environment for users.
The selected candidate will be responsible for reviewing user-generated content, escalating issues as appropriate between Tier 1 and Tier 2 levels, and responding to community concerns in a timely and professional manner.
- Monitor and moderate community content across platforms
- Enforce community guidelines and policies consistently
- Escalate complex or sensitive cases through the appropriate tier workflow
- Engage with community members to resolve queries and concerns
This is a suitable opportunity for individuals with prior experience in content moderation, community management, or a related field who are looking to grow within a structured moderation team.