Tier 1/2 Community Moderator
The employer is hiring a Tier 1/2 Community Moderator based in Hyderabad, Telangana. This role involves moderating online communities across multiple support tiers.
About the role
The employer is seeking a Tier 1/2 Community Moderator to join their team in Hyderabad, Telangana. This position is responsible for maintaining safe, respectful, and engaging online community environments across two levels of moderation support.
The role involves handling community interactions at both a first-response (Tier 1) and escalated (Tier 2) level, ensuring that community guidelines are upheld and user concerns are addressed promptly and professionally.
Candidates interested in this opportunity should have a strong attention to detail, good communication skills, and the ability to manage and de-escalate community issues effectively. Prior experience in community moderation or a related field would be an advantage.