Tier 1/2 Community Moderator
An opportunity for a Tier 1 or Tier 2 Community Moderator to join a team based in Hyderabad, Telangana. The role involves moderating and managing online community interactions across digital platforms.
About the role
The employer is looking for a Tier 1/2 Community Moderator to support its online community operations from its Hyderabad, Telangana location. The successful candidate will be responsible for monitoring, reviewing, and moderating user-generated content and community interactions in line with established guidelines.
This role suits individuals who are comfortable working across both Tier 1 (front-line moderation) and Tier 2 (escalated or complex case handling) functions, demonstrating sound judgment and a consistent approach to community standards enforcement.
- Monitor and moderate community content and user interactions
- Handle escalated moderation cases at the Tier 2 level
- Enforce community guidelines and platform policies
- Collaborate with internal teams to maintain a safe and positive community environment
Candidates with prior experience in content moderation, trust and safety, or community management are encouraged to apply. This position is based in Hyderabad, Telangana, India.