Tier 1/2 Community Moderator
The employer is hiring a Tier 1/2 Community Moderator based in Hyderabad, Telangana. This role involves moderating online communities across multiple support tiers.
About the role
The employer is looking for a Tier 1/2 Community Moderator to join their team in Hyderabad, Telangana. This position is suited for a detail-oriented professional with experience in online community management and content moderation.
In this role, the selected candidate will be responsible for moderating community interactions across Tier 1 and Tier 2 levels, ensuring that community guidelines are upheld and that user experiences remain positive and constructive.
- Handle Tier 1 and Tier 2 moderation tasks across online platforms
- Monitor community activity and enforce content policies
- Escalate complex issues as required through appropriate channels
- Engage with community members in a professional and helpful manner
This is an on-site opportunity based in Hyderabad, Telangana, India. Candidates with a background in community moderation, trust and safety, or customer support are encouraged to apply.