Tier 1/2 Community Moderator
An opportunity to join a community moderation team at the Tier 1 or Tier 2 level, handling content review and community management responsibilities in a professional environment.
About the role
The employer is seeking a Tier 1/2 Community Moderator to join their team. This role involves moderating online community spaces, ensuring content adheres to established guidelines, and maintaining a safe and engaging environment for users.
The successful candidate will be responsible for reviewing user-generated content, escalating issues as appropriate between Tier 1 and Tier 2 levels, and responding to community concerns in a timely and professional manner.
- Monitor and moderate community content across platforms
- Enforce community guidelines consistently and fairly
- Escalate complex or sensitive cases through the appropriate tier structure
- Collaborate with internal teams to address community issues
This position is well suited to individuals with prior experience in content moderation, community management, or a related field who are comfortable working in a fast-paced, detail-oriented environment.