Tier 1/2 Community Moderator
The employer is hiring a Tier 1/2 Community Moderator based in Hyderabad, Telangana. This role involves moderating online community content across support tiers to maintain a safe and engaging user environment.
About the role
The employer is looking for a Tier 1/2 Community Moderator to join their team in Hyderabad, Telangana. This position is responsible for monitoring and moderating user-generated content within an online community, ensuring that interactions remain respectful, on-topic, and aligned with platform guidelines.
The role spans both Tier 1 and Tier 2 moderation functions, meaning the successful candidate will handle frontline content review as well as escalated or more complex moderation cases that require deeper judgment and decision-making.
- Review and moderate user-generated content in accordance with community standards
- Handle escalated moderation cases at the Tier 2 level
- Identify patterns of policy violations and flag systemic issues
- Collaborate with internal teams to maintain a safe and positive community experience
This is a Hyderabad-based opportunity suited to individuals with prior experience in community moderation, trust and safety, or content review roles who are comfortable working across multiple moderation tiers.