Tier 1/2 Community Moderator
The employer is hiring a Tier 1/2 Community Moderator based in Hyderabad, Telangana. This role involves moderating online community content across support tiers to maintain a safe and engaging user environment.
About the role
The employer is looking for a Tier 1/2 Community Moderator to join their team in Hyderabad, Telangana. This position is responsible for monitoring and moderating user-generated content and community interactions across two levels of moderation support.
The role requires handling day-to-day moderation tasks at Tier 1, including reviewing posts, flagging policy violations, and responding to user reports, as well as escalating and resolving more complex cases at the Tier 2 level.
- Monitor community platforms and enforce content guidelines
- Review and action user reports and flagged content
- Escalate complex or sensitive cases appropriately
- Maintain accurate records of moderation actions and outcomes
This is an on-site opportunity based in Hyderabad, Telangana, suited to candidates with a keen eye for detail, strong communication skills, and a genuine interest in building healthy online communities.