Telecaller
A telecaller is required to join a well-known IVF centre in Lucknow, Uttar Pradesh. The role involves handling inbound and outbound calls to assist patients and support the centre's communication needs.
About the role
An established IVF centre in Lucknow, Uttar Pradesh is looking to hire a Telecaller to join its team. The selected candidate will be responsible for managing patient inquiries and maintaining effective communication on behalf of the centre.
The role primarily involves handling inbound and outbound telephone calls, providing accurate information to prospective and existing patients, and ensuring a professional and empathetic experience during every interaction.
- Manage inbound and outbound patient calls
- Provide clear and accurate information regarding services
- Maintain records of calls and follow-ups
- Coordinate with internal teams to address patient queries
This is a suitable opportunity for candidates with good communication skills and an interest in working within the healthcare sector in Lucknow.