Telecaller
A Telecaller is required to join a well-known IVF centre in Lucknow, Uttar Pradesh. The role involves handling inbound and outbound calls to assist patients and support the centre's operations.
About the role
An established IVF centre in Lucknow, Uttar Pradesh is looking to hire a Telecaller to join its team. The successful candidate will serve as a key point of contact between the centre and its patients, ensuring clear and professional communication at all times.
The role primarily involves managing inbound and outbound telephone calls, addressing patient queries, providing relevant information about services, and scheduling appointments as required. The candidate is expected to maintain accurate call records and follow up with prospective and existing patients in a timely manner.
- Handle inbound and outbound patient calls professionally
- Provide information about the centre's services and procedures
- Schedule and confirm patient appointments
- Maintain accurate records of all interactions
- Follow up with leads and existing patients as needed
This is a suitable opportunity for individuals with strong communication skills and a patient-oriented approach, looking to build a career in the healthcare sector in Lucknow.