Telecaller
A Telecaller is required to join a reputed IVF centre in Lucknow, Uttar Pradesh. The role involves handling inbound and outbound calls to assist patients and support the centre's operations.
About the role
An established IVF centre in Lucknow, Uttar Pradesh is looking to hire a dedicated Telecaller to join its team. The selected candidate will serve as a primary point of contact for patients, addressing inquiries and providing relevant information about the centre's services.
The role requires strong communication skills and the ability to engage with patients in a professional, empathetic manner. The Telecaller will be responsible for managing both inbound and outbound calls efficiently while maintaining accurate records of interactions.
- Handle patient calls and respond to queries promptly
- Provide information about available services and procedures
- Maintain call logs and update patient records as required
- Coordinate with internal departments to ensure smooth patient communication
This is a suitable opportunity for candidates based in or around Lucknow who have a background in telecalling or customer support, particularly within a healthcare setting.