Telecaller
A telecaller is sought to join a fertility and IVF centre in Lucknow, Uttar Pradesh. The role involves handling inbound and outbound calls to assist patients and support the centre's communication needs.
About the role
An IVF and fertility centre based in Lucknow, Uttar Pradesh is looking to hire a Telecaller to strengthen its patient communication team. The selected candidate will serve as a key point of contact between the centre and its patients, ensuring smooth and professional telephonic interactions.
The role primarily involves managing inbound and outbound calls, addressing patient queries, providing relevant information about services, and scheduling appointments as required. Strong communication skills and a patient, empathetic telephone manner are essential for this position.
This is an opportunity to contribute to a healthcare environment focused on fertility treatment, where clear and compassionate communication plays a vital role in the patient experience.