Telecaller
A Telecaller is required to join a fertility and IVF centre in Lucknow, Uttar Pradesh. The role involves handling inbound and outbound calls to assist prospective and existing patients.
About the role
An IVF and fertility centre based in Lucknow, Uttar Pradesh is looking to hire a Telecaller to support its patient communication operations. The selected candidate will serve as a primary point of contact for individuals seeking information about the centre's services.
The role requires the candidate to manage inbound and outbound calls in a professional and empathetic manner, providing accurate information to callers and directing them to the appropriate departments or personnel as needed.
Key responsibilities include:
- Handling inbound enquiries from prospective and existing patients
- Making outbound calls to follow up on leads and appointments
- Maintaining clear and accurate records of calls and interactions
- Communicating effectively in a sensitive healthcare environment
This is a good opportunity for individuals with strong communication skills who are looking to build a career in healthcare-focused customer interaction within a reputed fertility clinic in Lucknow.