Telecaller
A Telecaller is required to join a reputed IVF centre in Lucknow, Uttar Pradesh. The role involves handling inbound and outbound calls to assist patients and support the centre's operations.
About the role
An established IVF centre in Lucknow, Uttar Pradesh is looking for a motivated and communicative individual to fill the position of Telecaller. This is an opportunity to work within a healthcare environment dedicated to fertility treatments and patient care.
The selected candidate will be responsible for managing patient inquiries over the phone, providing relevant information about services, and maintaining a professional and empathetic communication standard at all times.
- Handle inbound and outbound patient calls efficiently
- Provide accurate information regarding centre services and appointments
- Maintain records of calls and follow up as required
- Coordinate with internal teams to ensure smooth patient communication
Candidates with prior experience in telecalling, customer service, or a healthcare-related communication role are encouraged to apply. Strong verbal communication skills and a patient-centric approach are essential for this position.