Team Member – Quality Assurance
The employer is hiring a Team Member for its Quality Assurance function in Maharashtra, India. The role involves supporting QA processes within a financial services environment.
About the role
The employer is looking for a Team Member – Quality Assurance to join its team in Maharashtra, India. This position sits within the quality assurance function and is focused on maintaining and improving service and process standards.
The selected candidate will be expected to contribute to quality monitoring activities, identify gaps in processes or outputs, and support corrective action initiatives in line with organisational standards.
Key responsibilities may include:
- Conducting quality checks and audits on processes or customer interactions
- Documenting findings and reporting quality metrics to relevant stakeholders
- Collaborating with cross-functional teams to implement quality improvements
- Ensuring adherence to defined quality frameworks and compliance requirements
Candidates with a background in quality assurance within financial services or a related sector are encouraged to apply. Further details regarding eligibility criteria and role expectations will be shared during the recruitment process.