Team Member – Customer Service

The employer is looking for a motivated individual to join its customer service team at its Thane, Maharashtra location. The successful candidate will play a key role in delivering high-quality support to customers and ensuring a positive service experience.

Key Responsibilities:

• Handle customer queries and resolve issues in a timely and professional manner
• Collaborate with team members to meet service delivery targets
• Maintain accurate records of customer interactions and follow-ups
• Uphold the organisation's standards of customer satisfaction and communication

Candidate Profile:

• Prior experience in a customer service or client-facing role is preferred
• Strong communication and interpersonal skills
• Ability to work effectively within a team environment
• Based in or willing to work from Thane, Maharashtra

This is an opportunity to build a career within a well-established financial services organisation, contributing to a team committed to delivering exceptional customer experiences.