Team Member – Customer Service
The employer is hiring a Team Member for its Customer Service function based in Thane, Maharashtra. The role involves handling customer interactions and supporting service delivery operations.
About the role
The employer is looking for a dedicated Team Member – Customer Service to join its operations in Thane, Maharashtra. The selected candidate will be responsible for managing customer queries and ensuring a high standard of service experience.
This is a customer-facing role that requires strong communication skills and the ability to resolve issues efficiently. The candidate will work as part of a collaborative service team focused on delivering consistent and quality support to customers.
- Handle inbound and outbound customer interactions professionally
- Resolve customer queries and escalate issues as required
- Maintain accurate records of customer interactions
- Collaborate with team members to meet service targets
Candidates with a background in customer service or a related field and a willingness to work in a dynamic, process-driven environment are encouraged to apply.