Team Member – Customer Service

The employer is looking for a motivated and customer-focused professional to join its Customer Service team in Thane, Maharashtra. The selected candidate will be responsible for handling customer interactions and ensuring a high standard of service delivery.

Key Responsibilities:

• Respond to customer queries and resolve issues in a timely and professional manner
• Maintain accurate records of customer interactions and follow up as required
• Collaborate with internal teams to ensure seamless service delivery
• Uphold the organisation's service quality standards at all times

Candidate Profile:

• Prior experience in a customer service or client-facing role is preferred
• Strong communication and interpersonal skills
• Ability to work effectively in a team environment
• Familiarity with financial services or related industries is an advantage

This is an opportunity to build a career within a well-established organisation and contribute meaningfully to its customer experience function.