Team Member – Customer Service
The employer is looking for a Customer Service Team Member to join their operations in Thane, Maharashtra. The role involves supporting customers and contributing to service delivery within the team.
About the role
The employer is hiring a Team Member – Customer Service to be based out of Thane, Maharashtra. This is an opportunity to be part of a customer-focused team responsible for delivering high-quality service experiences.
The selected candidate will work within the customer service function, handling queries, resolving issues, and ensuring a smooth experience for customers. The role requires a proactive approach to problem-solving and a commitment to service excellence.
Key Responsibilities:
- Attend to and resolve customer queries in a timely and professional manner
- Coordinate with internal teams to ensure effective issue resolution
- Maintain accurate records of customer interactions and follow-ups
- Uphold service quality standards as defined by the organisation
Candidates with a background in customer service or a related field and strong communication skills are encouraged to apply for this position in Thane, Maharashtra.