Team Member – Customer Service
The employer is looking for a Customer Service Team Member based in Thane, Maharashtra. The role involves supporting customers and contributing to the service delivery team.
About the role
The employer is hiring a Team Member – Customer Service to join their operations in Thane, Maharashtra. This is an opportunity to be part of a customer-focused team within a well-established financial services organisation.
The selected candidate will be responsible for handling customer interactions, resolving queries, and ensuring a high standard of service delivery. The role requires strong communication skills and a commitment to customer satisfaction.
- Engage with customers to address queries and provide timely resolutions
- Maintain accurate records of customer interactions and follow-ups
- Collaborate with internal teams to ensure seamless service delivery
- Uphold service quality standards at all times
Candidates with a background in customer service or a related field and a proactive, solution-oriented approach are encouraged to apply.