Team Member – Client Relations & Operations
A client-facing operations role focused on managing client relationships and day-to-day operational support within a financial services environment, based in Patna, Bihar.
About the role
This position is a team-level role within the Client Relations and Operations function, supporting the delivery of financial services to customers. The successful candidate will be responsible for maintaining strong client relationships while ensuring smooth operational processes on a daily basis.
Key responsibilities are expected to include:
- Client Relationship Management: Serving as a point of contact for clients, addressing queries, and ensuring a high standard of customer experience.
- Operations Support: Handling back-office and front-office operational tasks to ensure accuracy, compliance, and efficiency.
- Coordination: Working closely with internal teams to resolve client issues and streamline service delivery.
This role is suited to candidates with a background or strong interest in financial services operations and client servicing. Candidates should possess good communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.