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Team Member – Cashless Claims

Posted 1mo ago
IndiaOnsite Full-time Any experience Competitive

The employer is seeking a Team Member for its Cashless Claims function in Maharashtra. The role involves processing and managing cashless insurance claim requests efficiently and accurately.

About the role

The employer is hiring a Team Member – Cashless Claims to join its health insurance operations team in Maharashtra. The selected candidate will be responsible for handling cashless claim authorisations and ensuring a smooth, timely experience for policyholders and network hospitals.

Key responsibilities in this role include:

  • Reviewing and processing cashless claim requests from empanelled hospitals
  • Verifying policy details, medical documents, and eligibility before authorisation
  • Coordinating with hospitals, medical teams, and internal stakeholders to resolve queries
  • Ensuring compliance with company guidelines and regulatory requirements during claims processing
  • Maintaining accurate records and meeting defined turnaround times

The ideal candidate will have a background in health insurance claims or a related field, with strong attention to detail, good communication skills, and the ability to work effectively under time-sensitive conditions. Prior experience in cashless claims processing or a TPA environment will be an advantage.

This is an opportunity to be part of a well-established financial services organisation and contribute to delivering quality service in the insurance claims domain.