Team Leader – Telecaller
A Team Leader role overseeing a telecalling team is open in Chennai, Tamil Nadu. The position involves guiding and managing telecallers to meet outreach and performance targets.
About the role
This opportunity is for an experienced professional to take on a Team Leader – Telecaller position based in Chennai, Tamil Nadu. The role centres on leading a team of telecallers and ensuring consistent performance across daily calling operations.
The selected candidate will be responsible for supervising team members, monitoring call quality, and driving the team toward meeting defined targets. Strong communication skills and prior experience in a telecalling or customer outreach environment are expected.
- Lead and manage a team of telecallers on a day-to-day basis
- Monitor individual and team performance against set targets
- Provide coaching, feedback, and support to team members
- Ensure adherence to calling scripts, quality standards, and compliance guidelines
This is a ground-level leadership role suited to candidates who have hands-on telecalling experience and are ready to step into a supervisory capacity within a structured team environment.