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Sr. Customer Service Executive – Network Operations & Support

Posted 1mo ago
IndiaOnsite Full-time Any experience Competitive

A Senior Customer Service Executive is sought for the Network Operations & Support function, based in Pune Division, Maharashtra. The role involves managing customer service activities within a network operations environment.

About the role

The employer is looking for an experienced Senior Customer Service Executive to join its Network Operations & Support team in Pune Division, Maharashtra. This is a customer-facing role within a technical operations setting, requiring a professional who can manage service interactions with precision and accountability.

The successful candidate will be responsible for handling customer queries and escalations related to network services, ensuring timely resolution and a high standard of service delivery. Working within a structured support environment, the role demands strong communication skills alongside a solid understanding of network operations processes.

  • Role: Senior Customer Service Executive
  • Function: Network Operations & Support
  • Location: Pune Division, Maharashtra, India

Candidates with relevant experience in customer service within telecom or network operations domains are encouraged to apply. The position offers an opportunity to work within a well-established organisation and contribute to its service excellence initiatives.