Sr. Customer Service Executive – Network Operations & Support
A Senior Customer Service Executive is sought for a Network Operations & Support role based in Pune Division, Maharashtra. The position involves managing network-related customer service functions within a leading telecommunications environment.
About the role
This opening is for a Senior Customer Service Executive specialising in Network Operations & Support, based in Pune Division, Maharashtra, India. The role sits within a fast-paced telecommunications setting and requires a candidate who can handle complex network support queries while maintaining high standards of customer satisfaction.
The successful candidate will be responsible for overseeing network operations support activities, coordinating with internal teams to resolve service issues, and ensuring timely communication with customers throughout the resolution process. A strong understanding of network infrastructure and customer service best practices is essential.
Candidates should bring demonstrated experience in customer service within a network or telecom operations environment, along with strong problem-solving and communication skills. The ability to manage escalations effectively and work collaboratively across functions will be key to success in this position.
- Role: Senior Customer Service Executive
- Function: Network Operations & Support
- Location: Pune Division, Maharashtra, India