Sr. Customer Service Executive - Network Operations & Support
A Senior Customer Service Executive is sought for the Network Operations & Support function, based in Pune Division, Maharashtra. The role involves managing customer service delivery within a network operations environment.
About the role
This position is for a Senior Customer Service Executive specialising in Network Operations and Support, located in Pune Division, Maharashtra, India. The successful candidate will be responsible for handling customer service functions tied to network operations, ensuring smooth support delivery and effective client communication.
The role demands a professional with a strong background in customer service within a technical or network-focused environment. Key responsibilities are expected to include managing customer queries, coordinating with internal network operations teams, and maintaining service quality standards.
Candidates should possess relevant experience in customer service and network support operations, along with strong communication and problem-solving skills. The ability to work in a fast-paced, technical service environment will be essential to success in this role.