Service Coordinator

A digital retail shop based in Punalur, Kerala is seeking a motivated and organised Service Coordinator to join their team. The selected candidate will play a key role in managing day-to-day service activities and ensuring a high standard of customer experience.

The Service Coordinator will be responsible for coordinating between customers and the internal service team, tracking service requests, and ensuring timely resolution of issues. Strong communication and organisational skills are essential for success in this role.

• Coordinate and follow up on service requests from customers
• Liaise between the service team and customers to ensure timely updates
• Maintain records of service activities and outcomes
• Support smooth functioning of daily service operations

This is an opportunity to work with a growing digital shop in Punalur and contribute meaningfully to its service delivery standards. Candidates with relevant experience in coordination or customer service roles are encouraged to apply.