Service Coordinator
A digital shop in Punalur, Kerala is seeking a Service Coordinator to manage and streamline service operations, ensuring smooth coordination between customers and technical teams.
About the role
A well-established digital shop based in Punalur, Kerala is looking to hire a dedicated Service Coordinator to join their team. The role involves overseeing day-to-day service activities and acting as a central point of contact for customers and internal staff.
The ideal candidate will be responsible for coordinating service requests, tracking job progress, and ensuring timely resolution of customer concerns. Strong communication and organisational skills are essential for success in this position.
- Coordinate and schedule service activities efficiently
- Liaise between customers and technical or support teams
- Maintain accurate records of service requests and outcomes
- Ensure high standards of customer satisfaction throughout the service process
This is a suitable opportunity for candidates based in or around Punalur who have a background in service coordination, customer support, or operations management within a retail or digital services environment.