Senior Training Manager

The employer is looking for an experienced Senior Training Manager to join their team in Siliguri, West Bengal. This role sits within the financial services domain and requires a professional with a strong background in training design, delivery, and team capability building.

The successful candidate will be responsible for planning and executing training programmes that align with business objectives, ensuring that frontline and support teams are equipped with the knowledge and skills needed to perform effectively.

Key responsibilities and expectations for this role include:

• Designing and implementing structured training calendars and learning modules
• Conducting training needs assessments across relevant business units
• Delivering classroom, on-the-job, and digital training sessions
• Tracking training effectiveness through measurable outcomes and feedback
• Collaborating with business leaders to identify skill gaps and address them proactively

Candidates with prior experience in training management within banking, insurance, or financial services are encouraged to apply. Strong communication skills, stakeholder management ability, and a results-driven approach are essential for success in this position.