Senior Training Manager
A Senior Training Manager role based in Siliguri, West Bengal, focused on driving training and capability-building initiatives within the financial services division.
About the role
This is a Senior Training Manager position based in Siliguri, West Bengal, within the financial services business. The role is focused on leading training functions and developing the capability of frontline and support teams.
The selected candidate will be responsible for designing, delivering, and evaluating training programmes aligned with business objectives. This includes identifying skill gaps, creating learning interventions, and ensuring consistent knowledge standards across the team.
- Plan and execute training calendars for assigned regions or branches
- Conduct induction, product, process, and behavioural training sessions
- Track training effectiveness through assessments and performance metrics
- Coordinate with business heads and HR to align training with organisational goals
Candidates with prior experience in training roles within banking, insurance, or financial services are expected to apply. Strong communication, facilitation, and stakeholder management skills are essential for this position.