Senior Territory Service Representative
A senior-level field role focused on managing and growing service operations within an assigned territory. The position involves client relationship management and on-ground service delivery.
About the role
The employer is looking for a Senior Territory Service Representative to oversee service operations and customer engagement within a defined geographic territory. This is a senior individual-contributor role that requires strong field presence and the ability to manage key accounts independently.
The role centers on building and maintaining relationships with clients in the assigned territory, ensuring high standards of service delivery, and resolving escalations in a timely manner. The representative is expected to act as the primary point of contact for customers within the territory.
Candidates should bring relevant experience in territory management, logistics, or field service operations, along with demonstrated skills in communication, problem-solving, and customer retention. A proactive, self-directed work style is essential for success in this role.