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Senior Territory Service Representative
Posted 1h ago
IndiaOnsite Full-time Any experience Competitive
A senior-level field service role responsible for managing and growing business within an assigned territory, ensuring high standards of customer service and operational excellence.
About the role
The Senior Territory Service Representative is a senior field-facing role focused on managing service delivery and client relationships within a defined geographic territory.
The position requires the incumbent to ensure consistent service quality, resolve escalations, and work closely with operations and sales teams to meet territory-level targets.
Key responsibilities may include:
- Managing day-to-day service operations within the assigned territory
- Building and maintaining strong relationships with customers and business partners
- Monitoring performance metrics and driving continuous improvement
- Coordinating with internal teams to resolve service issues promptly
Candidates with prior experience in logistics, courier, or field service operations and a demonstrated ability to manage territory-level responsibilities are encouraged to apply.