Senior Territory Service Representative
Blue Dart is looking for a Senior Territory Service Representative based in Ludhiana, Punjab. This field-facing role involves managing service operations and client relationships within an assigned territory.
About the role
Blue Dart is hiring a Senior Territory Service Representative to be based in Ludhiana, Punjab. This is a territory-focused role within one of India's leading express logistics and supply chain companies, requiring a candidate who can independently manage service delivery and customer engagement across an assigned area.
The selected candidate will be responsible for overseeing day-to-day service operations within the territory, ensuring high standards of customer satisfaction, and acting as a key point of contact for clients in the region.
- Manage service operations and relationships within the assigned territory
- Ensure timely and accurate service delivery to clients
- Address and resolve customer queries and escalations professionally
- Coordinate with internal teams to maintain operational efficiency
This position is suited for a motivated professional with prior experience in logistics, service management, or a related field who is comfortable working in a dynamic, field-based environment in Ludhiana.