Senior Administrator – Process Consulting, ServiceNow
A Senior Administrator role focused on Process Consulting within the ServiceNow platform, based in Chennai, Tamil Nadu. The position involves driving service management processes and platform administration for enterprise clients.
About the role
This is a Senior Administrator position specialising in Process Consulting on the ServiceNow platform, located in Chennai, Tamil Nadu. The role is suited for professionals with hands-on experience in ServiceNow administration and a strong understanding of IT service management frameworks.
The successful candidate will be responsible for administering and optimising ServiceNow environments while providing process consulting expertise to support business and IT operations. This includes configuring platform modules, managing workflows, and aligning processes with industry best practices.
- ServiceNow platform administration and configuration
- Process consulting and ITSM framework alignment
- Workflow design and optimisation
- Stakeholder engagement and cross-functional collaboration
Candidates with relevant ServiceNow administration experience and a background in process consulting are encouraged to apply. This opportunity offers the chance to work in a dynamic environment focused on delivering enterprise-grade service management solutions.